Listening to own station does not count against TLH
Broadcasters should be permitted to listen (monitor) to their stream on a private link that does not count against the TLH. I monitor my steam very frequently for quality and I don't have extra TLH hours to use for this purpose.
Live365 Support agrees with this Feature Request. We should offer the Broadcaster to disclose that it is OK to monitor their usage and remove the TLH from the Station's account each month or day. And only for the Station Manager. This monitoring would be related to IP address, and this would need to be self serviced by the Station in order for the TLH tracking to work correctly. To avoid abuse, maybe only allow 1-2 change per day.
Comments: 17
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25 Dec, '20
Dwayne Schwartz MergedAbility to monitor feed as you would with terrestrial radio. You can do this now but if affects TLH.
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25 Mar, '21
Ionut Sarghi Admin"Monitor Feed" (suggested by Dwayne Schwartz on 2020-12-25), including upvotes (1) and comments (0), was merged into this suggestion.
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28 May, '21
Chris McKayWhy is this NOT a bigger issue with LIVE365 station owners? We would never monitor our station in "Audition" or "Program", we listen in "On Air" mode, to hear what the listener hears... I'm new to LIVE365 and this is a BIG concern.
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21 Jun, '21
Richard Elen MergedI am sure that we all want to check our stream to make sure all is well. I like to have my stream running in the background, just to check that things are behaving themselves, so I can fix or report issues when they arise. However, if we do that, it counts towards our TLH.
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The idea of this suggestion is that you would be able to set a "monitor IP address", by default (or possibly only) the source address of your live stream, and this would not count towards your TLH. To avoid misuse, you would only be able to change this IP address infrequently (period to be determined: once a month?).
The address would be defined in Settings. -
29 Jun, '21
Ionut Sarghi Admin"Subtract listeners at the source IP address from being included in TLH" (suggested by Richard Elen on 2021-06-21), including upvotes (1) and comments (0), was merged into this suggestion.
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01 Aug, '21
Paul MckoyI am my biggest advocate, heheh!
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12 Aug, '21
Bob WalkerIt sure would be nice if we were allowed to listen to our own stations and see how we sound to the listeners without us being charged with TLH. We are not listeners, we are the owners seeing how our product is sounding through live 365.
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31 Aug, '21
MPlease implement this!
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13 Sep, '21
Michael PaitRight now this is not a problem for me as I am new. I hope that this becomes a problem for me though in the future. I am my biggest critic and I like to listen live stream to make sure things are running smoothly.
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23 Dec, '21
JB Raccoonconsidering it's the same as listening to the music directly it should be an option where we can login to the dashboard and listen but it not count against TLH. I can see it being a challenge with a media player or mobile app, but if we are logged in to the account, the listen link in the dashboard could be scripted differently maybe so it allows listening without counting against the hours.
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06 Jan, '22
Andy BrownCan’t see how this would work, as proposed, unless we all had static IP addresses, which I don’t and which I imagine others may not. In which case it would seem unfair for some to be charged and others not.
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07 Jan, '22
Matt RobertsI listen to my station constantly, mostly because I want to make sure it's running fine and all is well, but also because I love the music I play. I understand why we're charged that TLH, but at the same time I think we shouldn't be for that very reason. We have to monitor our stations.
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26 Jul, '22
Tom McMurtryPlease implement this feature as radio station owners we need to check on the music being played, for mistakes in mp3 conversions and language not suitable for young children who might be listening. Sometimes some versions that were not heard on the terrestrial radio but added to CDs later on. Pink Floyd added lyrics not on the original 45's . The lyrics should not be on family stations.
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19 Oct, '22
IsraelThis is a must have and I'm very surprised it's not available for streamers. This could be easily implemented for logged-in users who are on their dashboard and hit the play button, and the streaming done via the dashboard should not count towards TLH. The IP exclusions suggested could also be a consideration but might open up for abuse/misuse.
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07 Apr, '23
Greg WheatleyYes, please!!
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05 Sep, '23
YergzThis is something every owner, manager, DJ, whoever should always be doing. Not only the "on duty," but also other "users," regardless of actual title, who should be monitoring content, quality of broadcast, etc. This is work, not pleasure listening.
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18 May, '24
Mike KPerhaps just add the ability to add a limited number of ip addresses to a "TLH ignore list", as this would allow for a small number of staff to listen/monitor the stream without impacting TLH. It could be implemented in a similar way as the "Ban IP" button/list except that addresses in this list are not banned, but simply don't count towards TLH or will have their TLH removed at the end of the month.